Jannice began her career in transcription after years of working as a legal assistant and in the insurance industry. She’s always had a love for literature and the written word, and continued her education in written and oral communication, business principles, and creative and nonfiction writing. She is also a content writer and a published romance author, writing under a pen name.

She established River Mist Transcription Services in 2013. In 2020, she acquired a well-established transcription company, growing her clientele and a skilled roster of transcribers. Her focus is to create a niche service for the market research and government industries, providing a tailored, one-on-one relationship with her clients.