Jannice began her career in transcription after years of working as a legal assistant and in the insurance industry. She’s always had a love for literature and the written word, and continued her education in written and oral communication, business principles, and creative and nonfiction writing. She is also a content writer and a published romance author, writing under a pen name. She joined JS Martin Transcription Resources as a Quality Control Specialist and found a love for the business and the client relationships she’s formed over the past 12 years. When the time was right, she acquired the transcription company and changed the name to River Mist Transcription Services. Alongside her two skilled QC Specialists, and their combined 56 years of experience in the transcription industry, she now leads a wonderful team of talented and professional transcribers.